Support

Care for me

We recommended that all Jellystone products are cleaned with warm soapy water before first use.  For specific care instructions, please see the instruction manual provided with each product and our materials and care page here

Want further information on the Jellystone materials and the benefits of BPA free silicone? Click here to read more.

Parts & Support

If you’re concerned about any element of your Jellystone product due to wear and tear or a manufacturing defect, we will support you every step of the way.

In the first instance, contact us here with full details of the problem.  We will then confirm within 24-48 hours how to proceed. You can also read more on our warranty terms here

Additional Support 

Got another question?  Take a peek at our frequently asked questions here which include lots of reassuring facts and care tips too!  We think we've covered most things but if you have something else to ask, contact our friendly team here who will be happy to help.